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March/April 2009 Key Findings Newsletter - Marketing/Planning

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Men's Views of Men

The majority of men (67%) say the most important attribute they can possess is honesty, followed by being smart (54%), successful (53%), caring (51%) and good-humored (45%). The stereotypical masculine traits - including strength (32%), toughness (19%), athleticism (15%) and aggressiveness (11%) - are considered less important.

Three-quarters of men who are fathers (73%) are willing to be stay-at-home dads, up from 60% in 2004. An added 19% are already stay-at-home dads, up from 15% in 2004. Most men (72%) say that dads should often tell their children they love them, with 41% saying men should be able to express their true feelings to others, and 32% saying it is okay to cry.

However, some traditional masculine views have not changed. For example, 61% of men say the guy should be the primary breadwinner in a relationship and 69% say men should control the family finances.

Americans' Leisure Time is Shrinking

The median number of leisure hours Americans have available each week dropped 20% in 2008 to 16 hours, compared to 20 hours in 2007. Americans say that the median amount of time spent working - including housekeeping and studying - was 46 hours per week in 2008, up slightly from 45 hours in 2007. Generation Xers (ages 32-43) report working the most hours (55 per week), compared to 50 hours per week for both Millennials (18-31) and Baby Boomers (44-62).

Twitter Embraced by Young Adults

Twitter and similar social networking services are being enthusiastically embraced by young adults. Nearly one in five (19%) online adults age 18 to 24 have used Twitter or another online networking service, as have 20% of online adults age 25 to 34. However, use of these services declines steadily after age 35 with 10% of 35- to 44-year-olds and 5% of 45- to 54-year-olds using Twitter. The decline is even greater among older internet users: 4% of 55- to 64-year-olds and 2% of those 65 and older.

Surveys show that the use of Twitter highly correlates with the use of other social media such as blogging. Twitter users are also much more likely to be using wireless technologies (laptops, handhelds and cell phones) for internet access, or cell phones for text messaging.

A 2009 survey by Abrams Research of over 200 social media leaders from across the U.S. and Canada reports that 40% of respondents picked Twitter as the number one social media service for businesses. LinkedIn came in a distant second (21.3%), followed by YouTube (18.8%), and Facebook (15.3%).

When these same respondents were asked which corporation has done the best job of using social media, the most popular ones were Zappos (online shopping site), the Obama (campaign and presidency), CNN, Comcast ("Comcast Cares"), Jetblue, Dell, Burger King, NPR, and New York Times and Ford.

Hispanics Online

More than one-half of U.S. Hispanics (52% or 23 million) are online. In comparison, 53.8% of blacks are online, as well as 68.6% of non-Hispanic whites, and 74.8% of Asians. Projections show that 60% of Hispanics (or 29 million) will be online by 2012. The chart below shows how much time Hispanics spend online per week.

Small Business Advertising Budgets

Despite the current economic situation, 26% of small business owners (100 or fewer employees) are expected to spend more on advertising in 2009 than they did in the prior year; another 60% plan to spend about the same.

Broken down by media type, over one-half of small business advertisers plan to spend the same or more on online advertising (69%), Yellow Pages (54%), newspapers (51%), and direct mail (51%).

Vegetarians in America

The Vegetarian Times reports that one in 10 Americans (10%) follows a vegetarian diet for the most part, with 3.2 % being vegetarian and 0.5% being vegan. Of Americans who aren't vegetarian, 5.2% say they are interested in being a vegetarian in the future.

The reasons people choose to be vegetarian vary. The most common ones include animal welfare (54%), improve their health (53%), environmental concerns (47%), natural approaches to wellness (39%), food safety concerns (31%), want to lose weight (25%) and want to maintain weight (24%).

Most vegetarians are women (59%). Some 42% of vegetarians are age 18-34, 41% are age 35-54 and 17% are age 55 or older. Most (57%) have been vegetarian for more than 10 years, compared to 14% who have been so for less than two years.

Obesity in Young Children

A 2009 joint study by Ohio State University and Temple University of 8,550 preschoolers shows that about 20% of 4-year-olds are obese. This includes 13% of Asian children, 16% of whites, almost 21% of blacks, 22% of Hispanics and 31% of American Indians. Overall, more than one-half million 4-year-olds are obese.

The increasing obesity among minorities likely includes factors such as possible genetic differences, poverty, less educated parents and diets high in fat and calories.

Income and Healthcare Disparity

A 2009 report by McKinsey Global Institute shows that Americans in the top-income category ($210,100 average annual earnings) have enjoyed rising incomes and growing employer-paid healthcare benefits, making their out-of-pocket spending on healthcare a relatively small and affordable portion of total spending. The higher-middle-income category ($84,800 average annual earnings) and the lower-middle-income group ($41,500), have also seen rising benefits and incomes - but at a much slower rate, making the uncovered portion of their healthcare costs more and more expensive. In the bottom-income category ($14,800 average annual earnings), incomes have been stagnant, and their employers are less likely to pay for their health insurance. The report reveals that this group is finding any healthcare insurance and/or services difficult, if not impossible, to afford.

In 2005 (latest available data), employer-paid health benefits only covered 22 percent of households in the bottom-income group, contrasted with 56 percent of the lower-middle, 81 percent of the upper-middle, and 89 percent of the top income group

Social Networking Sites Influence Purchases

One in five adults (19%) visit blogs, communities or social networks on a daily basis. This includes 33% of Generation Y (people mostly in their 20s), 17% of Generation X (mostly in their 30s and early 40s), 11% of Baby Boomers (mid 40s to early 60s), and 8% of seniors.

Almost one-half (47%) of these say that the sites have influenced (from a little to a lot) their decision to purchase particular brands or services. This includes 26% who changed their mind about buying because of what they read on the site.

Baby Boomers (63%) and Generation X (59%) are more likely to visit corporate Web sites of product or service providers than people from the other generations.

Business-to-Business Digital Budgets Increase

A recent B-to-B survey shows that marketing departments of most business-to-business companies (66%) are increasing their digital spending in 2009 while reducing spending on print (33%). The report also shows that 70% of marketers spend more than 20% of their budget on digital, and that the average marketer is putting 35% of its marketing dollars into digital.

The added spending in 2009 will go for banners, search, webcasts, video, e-mail and social media. Some 47% of those surveyed said they planned to boost their social media spending this year, while only 7% said they planned to cut back.

About 62% of the marketers surveyed said their main marketing objective is new-customer acquisition, compared with 20% who said customer retention and 12% who said branding.

Wireless Industry Continues Growth

According to a recent survey by comScore World Metrix, more than one trillion text messages were sent in 2008 (more than 3.5 billion messages per day). This is almost triple the 363 billion text messages transmitted in 2007.

Numbers show that wireless subscribers are also sending more pictures and other multi-media messages using their mobile devices, with 15 billion MMS messages reported for 2008, up from 6 billion in the prior year.

Top Marketing Trends of 2009

Marketing executives say that they are now placing renewed focus on satisfying and retaining customers and investing in research and insights. The chart below shows survey results for the top marketing concepts, buzzwords, global areas of opportunity and targeted customer demographics for 2009.

 

Bullets

  • Job seekers age 32-42 are as likely to rely on Web-based job databases (76%) as on connections through friends and family (77%).
  • Most moms (67%) go online at least once per week to find homework help for their children.
  • The most popular cocktail that adults order is the margarita (34%), followed by a martini (9%), rum and cola (9%), daiquiri (8%), piņa colada (7%) and Bloody Mary (7%).
  • Almost two-thirds of women (64%) say that shopping for clothes negatively affects their self-confidence. For those who want to lose 30 pounds or more, that jumps to 80%.
  • About 18 million Baby Boomers (24%) volunteered time to a charitable or philanthropic organization in the past year. Females (27%) were more likely to volunteer than males (22%). Some 40 million Boomers (56%) say they try to buy from companies that give back to the community. Most Boomers (70%) say they feel responsible for making the world a better place.
  • Some 23% of women say they are completely satisfied with their sex lives, compared to 14% of men.
  • Sixty percent of sports fans are married compared to 50% of those who say they're not fans of any sport. Some 57% of sports fans see themselves as optimists, compared to 43% of non-fans. About 29% of sports fans are college graduates, compared to 16% of non-fans.
  • The percentage of Americans who identify with some form of a Christian religion now stands at 77%, down from 85% in 1984 and 91% in 1948. During this same time, the percentage of people who identify with no religion has increased from 2% in 1948, to 8% in 1984 and 12% today.
  • Even though 67% of Americans believe that nuclear power plants are safe, only 49% are in favor of building more of the plants in the U.S. Those aged 63 and up (63%) are more likely than other age groups (52% of age 44-52; 47% of age 32-43; and 35% of age 18-31) to be in favor of building more nuclear power plants.
  • The top 10 newspapers in the U.S. (those with the highest circulation) have seen their circulation drop 26% over the last four years while the number of households has increased 10.9%. In almost one-half of the largest 50 U.S. metropolitan markets, newspapers' free-standing inserts no longer reach 50% of households.
  • The average household has 2.5 people and 2.8 television sets. A full 82% of households have more than one television.
  • Two-thirds (66%) of Americans don't mind product placements in television shows and movies, and 16% of them do not notice them.
  • About four in 10 consumers (38%) check out online product or service reviews when they first begin shopping for an item. Some 27% check them out when trying to decide between two or three products, and 21% do so to confirm they are purchasing the right product.
  • One-quarter of Americans (25%) would rather pay a premium for mobile downloads than get them free with advertising. Among 16-24 year olds, that number increases to 35%, while it drops to 17% among 35-44 year olds.
  • Almost one-half of teens aged 13-19 (45%) believe that having a cell phone is the key to their social life. Some 38% think cell phones should be free and paid for by mobile advertisers (like broadcast TV), and 39% say they will never get a landline telephone.
  • A recent Forrester Research survey gathering consumers' ratings on 114 companies in 12 industries measured usefulness, ease of use and enjoyability. The companies getting the highest marks were Barnes & Noble, the credit-card provider USAA, Borders, Amazon and Costco. Those receiving the lowest scores were the Internet service of Charter Communications, Medicaid, the health plan Blue Shield of California, and the TV services of Charter and Time Warner Cable.
  • Nutrition is the most popular wellness topic that Americans (38.4%) research online.
  • One in five men (20%) say they would give up watching television, and 10% would give up sex, if it meant they would never lose their hair.
  • Almost three-quarters of men (72%) report that the women in their lives can influence their health behaviors, while only 51% of women think they have an effect.
  • Some 20% of Americans in the highest socio-economic group (as measured by maternal education level) are obese by age 40, compared to 31% of those in the lowest socio-economic group.
  • Three in 10 children who live apart from their father (30%) do not have any contact with him.
  • Only one-half of men with erectile dysfunction have used prescription medication. Most men with this condition (79%) say they would be comfortable taking medication, but only 40% are comfortable talking with their doctor about it.
  • The number of visits Americans made to doctors offices, hospitals and emergency rooms increased 26% from 1996 to 2006; the U.S. population only increased 11% during that time.
  • Some 16% of Americans have used cocaine and 42% have used marijuana. Less than 2% of citizens of most other countries have used cocaine and less than 19% have used marijuana.
  • Hospitals in the Southern U.S. states accounted for 38% of emergency room visits in 2005-2006, in the Midwest for 26%, in the Northeast for 20%, and in the West for 16%.
  • One-quarter of men and women over age 40 (25%) have skipped scheduled mammograms or prostate cancer screenings.
  • Some 53% of Americans think the legal driving age should be 18. This includes 67% of women and 49% of men.
  • Most married people (57%) are happy in their marriage, with 56% saying they would definitely marry the same person again given the chance to start over. Only 7% say they are in unhappy marriages.
  • Most women (74%) get annual mammograms. Those who are comfortable with their appearance (68%) are more likely than those aren't (59%) to have had a mammogram.
  • More than one-half of Americans who fly (54%) say they have sat on the floor in an airport to be close to an outlet where they were recharging their electronic devices. Another 31% have walked to another terminal to find an available outlet.
  • One-quarter of women (26%) believe they have less opportunity for advancement than their male counterparts, 18% say they have fewer training and learning opportunities, and 17% say they have less flexibility.
  • In order to keep good workers at a company, 63% of employers allow flexible work schedules, 62% provide funding for training and certification, 56% increase salaries, and 29% allow telecommuting.
  • About 15 million women post to blogs at least once per week, and 21 million read and comment on blogs once a week. Four in 10 women say that blogs are reliable sources of information.
  • Nearly one-half of hiring managers (49%) have discovered a lie on a candidate's resume. The most common lies are exaggerations of job responsibilities (38%), overstating their skills (18%), and listing phony degrees (10%).
  • Two-thirds of employees (66%) say they would speak to their manager about a problem they are having at work, but 39% would prefer to speak about it to a friend.
 

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